Returns

Starter draft — replace the copy, then set the page to Active when you are ready to publish.

Returns & exchanges

Set the window, condition rules, and who pays return postage before you publish.

Window

Unused items in original condition, with tags attached, may be returned within 14 days of delivery. Sale or final-sale pieces are not returnable unless required by law.

How to start a return

1. Email us with your order number and the items to return

2. Wait for confirmation and the return address

3. Ship the parcel; keep the receipt until the refund is complete

Refunds

Refunds go back to the original payment method after we inspect the return. Original shipping is not refunded unless the item was faulty or not as described.